- 01243 280023
- quote@sorchasports.co.uk
- Mon - Fri : 09.00-17.00
At Sorcha Sports Ltd, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or enquire about our services.
By using our website, you acknowledge that your personal information will be handled as described in this policy.
Sorcha Sports Ltd specialises in the design, construction, installation and maintenance of sports facilities, including tennis courts, padel courts, multi-use games areas and other sports surfaces.
For the purposes of UK data protection legislation, Sorcha Sports Ltd is the data controller responsible for the personal information we collect.
Contact Details:
Sorcha Sports Ltd
Vincent Lodge
Vincent Road
Selsey
West Sussex
PO20 9DJ
Telephone: 01243 280023
Email: quote@sorchasports.co.uk
Website: www.sorchasports.co.uk
We may collect and process the following types of personal information:
Personal details: Your name, email address, telephone number and other information you provide when contacting us.
Project information: Details relating to your proposed sports facility, location, requirements, budget and other relevant project information.
Correspondence: Records of enquiries, quotations, emails, telephone conversations and communications relating to our services.
Technical information: Your IP address, browser type, device information and information about how you interact with our website, where collected by our website or its supporting services.
We only collect personal information that is relevant to providing our services, responding to enquiries and operating our business.
We may use your personal information for the following purposes:
Responding to enquiries submitted through our website, by telephone or by email.
Providing quotations, consultations and project proposals.
Communicating with you about ongoing or proposed projects.
Delivering our sports facility design, installation and maintenance services.
Managing customer relationships and maintaining business records.
Improving our website, services and customer experience.
Meeting our legal, regulatory and contractual obligations.
Sending marketing communications where we have the appropriate consent or another lawful basis to do so.
We do not sell your personal information to third parties.
Under the UK General Data Protection Regulation (UK GDPR), we must have a lawful basis for processing your personal information.
Depending on the circumstances, we may rely on the following:
Consent: Where you have given us permission to process your information for a particular purpose, such as receiving optional marketing communications.
Contractual necessity: Where processing your information is necessary to provide a quotation, prepare a contract or deliver services you have requested.
Legitimate interests: Where processing is reasonably necessary for our business operations, including responding to business enquiries, maintaining customer relationships and improving our services, provided your rights and interests are appropriately considered.
Legal obligations: Where we are required to process or retain certain information to comply with applicable laws, including accounting and taxation requirements.
We may share relevant personal information with trusted third parties where necessary to operate our business and deliver our services.
These may include:
Website hosting and technical support providers.
Email and communication service providers.
Professional advisers, including accountants and legal representatives.
Contractors, suppliers or installation partners involved in delivering your project.
Regulatory authorities where disclosure is required by law.
Where third parties process personal information on our behalf, we take appropriate steps to ensure that suitable data protection arrangements are in place.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, accidental loss, alteration, disclosure or destruction.
These measures may include secure website connections, access controls, password protection and appropriate safeguards for the systems used to store and process information.
Although we take steps to protect your information, no method of transmitting or storing data electronically can be guaranteed to be completely secure.
We retain personal information only for as long as necessary for the purposes for which it was collected, including satisfying legal, accounting and reporting requirements.
The retention period depends on the nature of the information, our relationship with you and any applicable legal obligations.
When personal information is no longer required, we will securely delete or anonymise it, unless continued retention is legally necessary.
Under UK data protection legislation, you may have the following rights:
Right of access: Request a copy of the personal information we hold about you.
Right to rectification: Ask us to correct inaccurate or incomplete information.
Right to erasure: Request the deletion of your personal information in certain circumstances.
Right to restrict processing: Ask us to limit how we process your information in certain circumstances.
Right to data portability: Request the transfer of certain personal information to yourself or another organisation.
Right to object: Object to certain types of processing, including direct marketing.
Right to withdraw consent: Withdraw your consent at any time where consent is the lawful basis for processing.
These rights are subject to applicable legal conditions and exemptions.
To exercise any of these rights, please contact us at quote@sorchasports.co.uk.
Our website may use cookies and similar technologies to support its functionality, remember preferences and, where enabled, understand how visitors interact with our pages.
For further information about cookies and how to manage them, please refer to our Cookie Policy.
Our website may contain links to external websites operated by third parties.
Sorcha Sports Ltd is not responsible for the privacy practices, security or content of these external websites. We recommend reviewing their privacy policies before providing personal information.
Some of the service providers we use may process or store personal information outside the United Kingdom.
Where international transfers take place, we will ensure that appropriate safeguards are used in accordance with applicable data protection legislation.
Our website and services are primarily intended for adults, businesses, schools, sports clubs and organisations seeking sports facility solutions.
We do not knowingly collect personal information directly from children through our website without an appropriate lawful basis.
We may update this Privacy Policy periodically to reflect changes to our business operations, website functionality or legal requirements.
Any changes will be published on this page, together with an updated revision date.
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Sorcha Sports Ltd
Vincent Lodge, Vincent Road, Selsey, West Sussex, PO20 9DJ
Telephone: 01243 280023
Email: quote@sorchasports.co.uk
If you remain dissatisfied with how we handle your personal information, you also have the right to raise a complaint with the Information Commissioner’s Office (ICO).
Website: www.ico.org.uk
